Shipping policy

Processing Times
Most Peachy Porch items are handmade and/or personalized to order. Processing times may vary depending on the item, order size, and current order volume. Please review individual product listings for any specific turnaround information.

Shipping
Once your order is complete, you will receive a shipping confirmation with tracking information when available. Shipping transit times are separate from processing times and may vary by carrier.

Please double-check your shipping address before submitting your order. If you notice an error, contact The Peachy Porch as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

Local Pickup
Local pickup is available for eligible orders. You will be contacted when your order is complete and ready for pickup. Pickup instructions will be provided at that time. Please do not attempt to pick up an order until you have received confirmation that it is ready.

Lost, Delayed or Damaged Packages
Once a package has been transferred to the shipping carrier, delivery delays may be outside of our control. If your tracking information shows a problem with delivery, please contact the carrier and feel free to contact The Peachy Porch so we can help determine the next steps.

If your order arrives damaged, please contact us promptly and include photos of the item and packaging so we can review the issue.